Shipping & ReturnsUpdated 5 months ago
- 100% Satisfaction Guaranteed. To submit a return or exchange please click here: https://clutchcharger.loopreturns.com/#/
All orders are shipped within 72 hours of receipt barring extraordinary circumstances or stock outs.
Free Standard Shipping on individual orders arrive in 3-5 days.
Returns on individual orders are accepted within 30 days of shipment for orders within the Contiguous US. - We only ship within the 48 contiguous U.S. states at this time. Unfortunately, we cannot ship to Alaska, Hawaii, U.S. territories, or APO/FPO addresses.
- In the rare circumstance that you received an incorrect order or part of your order is missing or not delivered, you have up to 30-days from the day your order was marked “delivered” to reach out to us so we can accommodate your request. All orders that are past the 30-day mark are not eligible for returns, exchanges, refunds and any other special adjustments.
- All wholesale orders are final.
- Exchange your Clutch if any defects are present up to 1 year after your order with receipt of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. - Items need to be returned in a like-new condition. Items that are scratched, dented, damaged, unsanitary, or missing major contents may be denied a return or may be subject to a restocking fee.
- Please return items with all accessories and packaging. If you do not, we may either deny the return, or may be subject to a restocking fee.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- There are certain situations where only partial refunds are granted (if applicable)