Clutch Charger logo
Clutch Charger logo

All articles

Shipping & ReturnsUpdated 2 months ago

  • 100% Satisfaction Guaranteed. To submit a return or exchange please click here: https://clutchcharger.loopreturns.com/#/
    All orders are shipped within 72 hours of receipt barring extraordinary circumstances or stock outs.
    Free Standard Shipping on individual orders arrive in 3-5 days.
    Returns on individual orders are accepted within 30 days of shipment for orders within the Contiguous US.
  • In the rare circumstance that you received an incorrect order or part of your order is missing or not delivered, you have up to 30-days from the day your order was marked “delivered” to reach out to us so we can accommodate your request. All orders that are past the 30-day mark are not eligible for returns, exchanges, refunds and any other special adjustments.
  • All wholesale orders are final.
  • Exchange your Clutch if any defects are present up to 1 year after your order with receipt of purchase.
    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Items need to be returned in a like-new condition. Items that are scratched, dented, damaged, unsanitary, or missing major contents may be denied a return or may be subject to a restocking fee.
  • Please return items with all accessories and packaging. If you do not, we may either deny the return, or may be subject to a restocking fee.
  • To complete your return, we require a receipt or proof of purchase.
  • Please do not send your purchase back to the manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable)
Was this article helpful?
Yes
No

How to use your Clutch Charger

Step 1

Charge your Clutch with the USB-C cable included in the box

Step 2

Check if your Clutch is fully charged with all 4 LED lights on

Step 3

Plug in the built-in cable and charge your phone

Step 4

Magnetize to the back of iPhone 12s or newer, or to magnetic safe cases